Taylor Wines Essex – Terms & Conditions

Last updated: 17.11.2025

Website: www.taylorwinesessex.com

Business name: Taylor Wines Essex

Location: Essex, United Kingdom

Email: hello@taylorwinesessex.com

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1. Introduction

Welcome to Taylor Wines Essex (“we”, “our”, “us”). By accessing or using www.taylorwinesessex.com (“the Website”), you agree to be bound by these Terms & Conditions. If you do not accept these terms, please do not use the Website.

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2. Use of the Website

* You may only use the Website for lawful purposes and in a manner that does not infringe the rights of others.

* You must not attempt to breach the Website’s security, introduce viruses, or interfere with its functionality.

* We may suspend or withdraw the Website (or parts of it) without notice.

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3. Age Restriction

By placing an order, you confirm that:

* You are 18 years or older, and

* You are legally permitted to purchase alcohol in the United Kingdom.

* We may require age verification before completing and / or shipping an order. Couriers may require age verification before completing a delivery. You agree to provide such identification upon request by us or by our nominated courier.

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4. Product Information & Orders

* We make reasonable efforts to ensure product descriptions, prices, and availability are accurate; however, errors may occur.

* Prices and availability may change without notice.

* We reserve the right to refuse or cancel orders, including where products are unavailable or incorrectly listed.

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5. Payment & Delivery

* Payments are processed securely via third-party payment providers (e.g., Stripe, PayPal). We do not store full card details.

* Delivery times are estimates and may vary.

* Risk of damage or loss passes to you upon delivery.

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6. Returns & Refunds

If you receive damaged, faulty, or incorrect items, please contact us within 14 days of receipt at hello@taylorwinesessex.com.

We comply with the UK Consumer Rights Act 2015 regarding refunds and replacements.

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7. Intellectual Property

All text, images, logos, designs, and materials on the Website are owned by Taylor Wines Essex or licensed to us.

You may not copy, reproduce, distribute, or use any content without our prior written consent.

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8. Liability Disclaimer

We are not liable for:

* Indirect, incidental, or consequential losses,

* Losses arising from your use of the Website,

* Third-party website content or services linked from our Website.

Nothing limits liability where it cannot be limited by UK law.

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9. External Links

The Website may include links to third-party websites. We are not responsible for their content, privacy policies, or practices.

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10. Governing Law

These Terms & Conditions are governed by the laws of England & Wales. Any disputes will be handled by the courts of England & Wales.

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GDPR Privacy Notice

1. Data Controller

Taylor Wines Essex

Essex, United Kingdom

Email: hello@taylorwinesessex.com

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2. Personal Data We Collect

We may collect the following information:

2.1 Information you provide directly

* Name

* Email address

* Phone number

* Billing and delivery address

* Order details

* Messages sent through contact forms

2.2 Payment details

* Processed securely by third-party payment processors

* We do not store full card numbers

2.3 Automatically collected data

* IP address

* Browser type/version

* Device information

* Cookies and analytics data

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3. How We Use Your Data

We use your personal information to:

* Process and fulfil orders

* Communicate regarding orders or enquiries

* Send marketing emails only with your consent

* Improve Website performance and user experience

* Comply with legal and tax obligations

* Prevent fraud and maintain security

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4. Legal Bases for Processing (GDPR)

We rely on:

* Contract – to process purchases

* Consent – for marketing communications and optional cookies

* Legitimate interest – to improve services, prevent fraud, and operate the Website

* Legal obligation – tax and regulatory requirements

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5. Sharing Your Data

We may share data with:

* Payment processors

* Delivery/courier partners

* IT and website hosting providers

* Analytics tools (e.g., Google Analytics)

* Regulatory bodies if legally required

We never sell your personal data.

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6. Data Retention

We retain:

* Order records: up to 6 years (UK tax law)

* Marketing data: until you withdraw consent

* Website analytics data: typically 12–26 months, depending on system settings

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7. Your Rights Under GDPR

You have the right to:

* Access your personal data

* Request correction or deletion

* Withdraw consent at any time

* Object to processing

* Request data portability

* Make a complaint to the Information Commissioner’s Office (ICO)

To exercise any rights, email us at: hello@taylorwinesessex.com

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8. Security Measures

We use SSL encryption, secure hosting, and restricted access to protect your data.

However, no online system is completely secure.

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Cookie Policy

1. What Are Cookies?

Cookies are small files stored on your device to help websites function and improve user experience.

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2. Types of Cookies We Use

2.1 Essential Cookies

These are required for the Website to function (e.g., shopping cart, checkout, security).

2.2 Analytical/Performance Cookies

Used to understand how visitors interact with the Website (e.g., Google Analytics).

2.3 Functionality Cookies

Remember your preferences, such as region and login status.

2.4 Marketing Cookies

Used to show relevant ads or track marketing performance (only used with consent).

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3. Cookie Consent

Upon visiting the Website, you will see a cookie banner that lets you:

* Accept all cookies

* Reject non-essential cookies

* Manage cookie preferences

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4. How to Manage Cookies

You can adjust cookie settings in your browser:

* Chrome

* Firefox

* Safari

* Edge

Blocking some cookies may affect Website functionality.

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5. Third-Party Cookies

We may use services such as:

* Google Analytics

* Social media integrations

* Payment gateways

These services may place cookies on your device.

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6. Changes to This Cookie Policy

We may update this policy from time to time. Changes will be posted on this page.